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- We have planned Maui
Weddings for over 1300 couples! We can help make your dream of
a wedding in paradise come true.
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- Check out our NEW
Photographic Blog: "Will You Maui
Me"
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We are a Maui Wedding Planner that you can trust.
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FAQ: Frequently Asked
Questions
- Whenever you approach a big decision like a
destination wedding in Hawaii, you will certainly have some
questions. Click on the question below that you
want answered:
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- "What
if you don't list a service that I want?"
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- "How
can I be sure my wedding date is available?"
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- "How
do I send you my deposit?"
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- "What
if I don't have a major credit card?"
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- "When
do I need to pay my balance?"
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- "How
do I pay my balance?"
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- "Can
I make changes after I've paid in full?"
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- "What
if I have to cancel at the last moment?"
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- "Is
your service guaranteed?"
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- "What
business memberships do you hold?"
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- "What's the best way to reach you?"
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- "What if you
don't list a service that I want?"
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- There are so many wedding services that we offer
here on Maui that it's often difficult to list them all in such a way
that you can find them. If you have something in
mind that you want, by all means, please ask. Our goal is to give you
what YOU want, so we'll work hard on your behalf to meet your desires. Back to
top
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- "How can I be
sure my Maui wedding date will be available?"
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- Many couples have a specific date they want to be
married. For this reason, we encourage you to book early.
It is not uncommon for us to have requests for several weddings on the
same day. (This week we booked six weddings in one day). Because there is only one sunset
each day, if you want to be assured that
your time and date will be available, please book as early as
possible.
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- The way you hold your wedding date is by sending us
your $200 deposit. This guarantees that someone else will not book your
date and time. Back
to top.
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- "How do I send you
my deposit?"
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- We suggest that you call us directly and we will
take your credit card number over the phone (we take Visa, Mastercard
and American Express). You can also mail it to us (see below). Back to
top.
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- "What if I don't
have a major credit card?"
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- You can mail your check to us if you prefer. If you
don't have a checking account, you can send us a check by regular mail.
(Keep in mind that mail to Hawaii is slow and we can only guarantee a
date when we have your deposit).
Back to top.
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- "When do I need to
pay off my balance?"
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- We ask for your balance in full 30-days before your
wedding date. We'll call you or send an e-mail when that date
approaches. We cannot perform the wedding if the balance on your account
is still unpaid.
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- When we contact you a month before your wedding we
will want to make certain that all of the details are wrapped up and
that you are getting the wedding that you desire. Back to
top.
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- "How do I pay my
balance?"
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- Probably the best and easiest way is just to call
us on our toll-free line from the mainland: 800-856-3270. For
Canadians, use our toll free line for Canada: 1-800-920-0611.
When you're ready to make your final payment, you can use your credit
card.
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- Of course, you can also mail in your balance. Back to
top.
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- "Can I make
changes after I've paid in full?"
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- You can always make changes. We're here to serve
you and your wishes. Obviously, the closer to your wedding date the
harder it becomes for us to guarantee the availability of paid wedding
sites or wedding performers if you make last second changes. It usually
takes us a few days to establish their availability or to find
acceptable alternatives if someone is not available.
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- This is why we suggest that you try to take care of
all the details of your wedding well before you come. If you wait until
the last few days to make changes, you do hamper our ability to give you
the best possible wedding. Back to
top.
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- "What if I decide
not to get married in Maui?"
If you cancel up to 30 days before the
ceremony--for any reason at all, we will refund your
entire balance (less your $200 processing fee). You'll find this policy is
rare among Maui coordinators and Maui hotel and resort wedding departments as most
offer only non-refundable services.
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- Non-refundable site fees which you incur by booking
many private wedding locations are of course not included in what you
will receive back. At the time you book a paid wedding site, we will
make it clear if the fee is non-refundable. Back to
top.
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- "What if I
have to cancel at the last moment?"
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- For cancellations with less 30 days
before the wedding, charges incurred may be as high as 50%, (depending
on the lateness of the cancellation and the number of vendors involved).
Remember, that the closer you are to your wedding day before you cancel,
the more likely there will be fees that cannot be returned.
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- Non-refundable site fees are imposed by many
private and resort wedding locations and of course they are something
which we cannot refund.
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- Other fees that will often not be returned are such
items as flowers that have been purchased, cakes that have been baked,
glasses that have been engraved,
etc. Most of our vendors (musicians, limo drivers, ministers,
photographers and videographers) will turn down bookings after they have
been booked for your wedding. Because a late cancellation makes it
almost impossible for them to obtain another booking, in fairness to
them, we have to charge you for their services.
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- If you are planning on getting married,
but at a later date, be sure and tell us this. By rescheduling your wedding, this can often eliminate
some of the cancellation fees.
Back to
top.
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- "What business
memberships do you hold?"
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- We are members of the Better Business Bureau, the Maui Wedding
Association and follow their strict code of ethics as well as the
Maui Wedding Network. Offering good service is what Maui Me, Inc. is
all about. We are also members of the Hawaii Visitors and Convention
Bureau. Back to
top.
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- "What's the best way
to reach you?"
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- The best and surest way to reach us is on the
telephone. We're almost always available unless we're out doing a
wedding. E-mail is the next best way to reach us. We answer all
questions promptly, usually within one to two business days.
View our Maui Wedding Packages at:
Call Toll FREE Maui Weddings at
1-800-856-3270
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Maui Me
(R),
Inc.
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120 Peahi Road, Haiku, Maui, HI 96708
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USA Toll Free Number: 1-800-856-3270
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Toll Free from Canada: 1-800-920-0611
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Local Maui Number:1-808-575-2002
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Fax Number: 1-808-575-9744
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